FAQ's
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Where do you ship from?
We ship from our head fulfilment centre in Perth, Western Australia!
Is shipping free?
Yes! We offer Free 3 - 5 day Aus Post Shipping!
Are Totsy products safe?
Yes! Totsy prioritises safety, quality, and durability with non-toxic materials and safe designs. Trusted by Aussie parents, we inspire, educate, and create products that last!
Do you have a money back guarantee?
We have a 60 Day Money-Back Guarantee Policy beginning the day you receive your order!
Please contact the friendly Totsy team at support@totsyau.com, if you are unsatisfied with your order by any means!